Image Source: guybo on Flickr
As we start to see a little more (lame) reaction from Microsoft, today’s farcical, comical (if you don’t own one) Zune Swoon just looks worse and worse. Here is their latest reaction, via the Zune Thoughts site:
Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used). The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year. The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009. We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on. If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device.
So the good news is supposedly this issue will largely fix itself when the date changes tomorrow – but as one of the lucky, lucky (insert your own very low and humorous number here) Zune 30GB owners round the world, this latest response from MS really winds me up for a few reasons …