The New JAMM – Coming Soon!

jammlogo

Dear Readers,

As some of you may already know, recently, Doug Goldring has stepped down as Editor-in-Chief of Just Another Mobile Monday.  Passing the torch to me, JAMM will be headed to new horizons on a bit of a different groove.  We’ll still continue looking at mobile technology but with a wider scope.  If it’s portable and mobile, we’ll cover it.  We’ll be aiming to provide you with fresh views and reviews – more original content while waning on the focus of covering news.  The current team is being refreshed as a few have left the nest and some new faces are soon to appear.  We’re going to have a fun time – if you’d like to write with us, drop us a line!

In the mean time, pardon our dust.

-Timothy Chan
Editor-In-Chief

More in JAMM | No Comments »
Smartphone TCO & How Carriers Make Money

I started this article to bring awareness of a smartphone’s TCO, or total cost of ownership.  As I wrote this article, I discovered that quite like banks and all of the fees they charge, many cell carriers make a GREAT deal of money based on consumer ignorance, or more appropriately put, a consumer’s lack of knowledge of the contract terms they agreed to when they signed up and bought a phone.

There’s a lot here, and much that everyone needs to understand in order to keep your checking account in the black (instead of your carrier’s…) so please, read everything carefully and remember that all of the prices and costs here relate to either monthly costs of individual based voice/ data plans and one specific cell phone (my Nexus One).  The numbers will vary somewhat based on the costs (subsidized and unsubsidized) of YOUR phone.

 

Smartphones. They are EVERYWHERE..

The iPhone, Droid/DroidX/Droid 2, Nexus One, HTC HD2, Samsung Vibrant/Galaxy S, or Sprint EVO and Epic. I walk the streets of Chicago from the Lake Front to Union Station twice a day, and nearly everyone has their nose in their phone. Its truly amazing, as it seems that everyone, everywhere is now addicted. Crackberries be damned!

I saw an interesting article on MSNBC recently, and wanted to comment on and add  a few things. The author, Wilson Rothman, is dead on right about the major push of his article – the cost of your smartphone doesn’t mean squat compared to the Total Cost of Ownership (or TCO) of the device over the life of your wireless carrier contract. 

While its certainly something to consider in today’s budget conscious/expense leery and fragile economy, I think many cell and smartphone consumers are missing one important point – Cell phone carriers aren’t making money on voice plans, unless you don’t use all of the minutes you purchased, and then on AT&T, that doesn’t mean much due to their Roll Over Minutes.

Fees.

Minute overage fees. Data overage fees. Service fees (411, road side assistance, GPS, etc.).

At the end of the day, unless a specific service is provided, and you actually USE the service (like 411 or GPS), your carrier pockets that money and it floats right to the bottom line in the, "free money ‘cuz we imposed a policy or they didn’t use what they bought," column.

So, let’s take a quick look at the base cell plans that all of the carriers are providing, and see how your TCO fares and where the carrriers are really making their money.

Consider the chart below.

image

Wilson’s article basically lays out the above costs for service on all four major wireless carriers. You’re left to do the math (though he does a great job of adding things up for you). This however, is not the end of the story.

What is?  Great question. Here’s the answer – Overage and other charges, and of course, the cost of the device…

Thinking Holistically
With Verizon’s data plan, you can’t get charged any overage fees for excessive bandwidth.  It is truly the only unlimited data plan left. From a data plan perspective, this is the best and most cost effective data plan available.

While Sprint and T-Mobile call their data plans unlimited, they cap out at 5GB. If you use more data than that, you risk either getting funneled to a slower network segment or up to, and including, having your account cancelled.  Honestly, I’ve pushed and pulled a LOT of data. I’ve hit as high as 3.5GB in month, but I’ve never come near 5GB. At most you need to be careful on these networks. Getting stuck on a throttled network segment can suck, and depending on where you are in your billing cycle, the end of the month doesn’t mean the 1st.

On AT&T, if you have the 200MB plan and you go over 200MB (say 200.01MB) your data charges of $15 are doubled to $30.  I’m not sure what happens if you go over 400MB; but they will likely hit your for an additional $15 bucks that month. 

This is, by the way, the WORST data plan I’ve ever seen for a smartphone. If you do ANYTHING on your smartphone other than make calls and send text messages (though they are DATA, everyone charges for them, separately), I can guarantee that you are going to use more than 200MB of data in a month.  You’re going to come close to that with just simple data syncs when the device turns on and off, let alone e-mail and web surfing (or FB/Twitter/MySpace status updates).  Buying this data plan is a huge mistake. If you are on AT&T and have this plan, don’t be surprised when you get hit with additional fees. You have no one to blame but yourself.

Ok… so how do you think holistically?  Easy.  Add in the cost of the device, the full price, not the subsidized price to the 24 month voice and data plan costs above, and then divide by 24; but… the results can be somewhat subjective.

I use T-Mobile and have a Nexus One.  My costs are also slightly different, as I have an Unlimited Voice plan for $99 per month. To refresh your memory, here is the T-Mo data again; and my TCO related costs are at the bottom:

image
My Monthly Costs without any taxes or fees

Now, this is where things start to get a little interesting. Most people don’t have the huge down stroke needed to purchase a device without a contract, so the carrier allows you to "save" some money by agreeing to a contract. Everyone knows that… You get a reduced price on the phone you want, and your carrier locks you in to 24 months of service.  Below are my actual costs.

image
My costs for my current cell service without any taxes or fees

Now, check this out – If you subtract the unsubsidized cost from the subsidized cost and then multiply that times 24 (the life of the service contract) you get $349.92.

image
The cost of subsidizing the phone over the life of your contract

 

Keep that number in mind.  Its a very interesting number.  Why?  Simple.  I paid $180 for my Nexus One – a savings of $350 over the unsubsidized cost of the phone.

image
I actually come out ahead over 24 months

Based on my plan (actually part of a family plan…) I actually come out ahead $1.92 (or $0.08 cents a month) over the life of the contract. So, if I actually come out ahead on the deal, how is T-Mobile making any money?  Easy – fees. Every 411 Call costs me $1.79 per instance. With the way my wife and daughter use that, I regularly give T-Mobile an extra $30-$40 a month, or an extra $480 a year.

Let’s go back to our minimal plan example above. If you have a 500 minute plan, and used 743 minutes, used 411 5 times (with it texting you the number so you could copy it into your contact list for next time), Caller Tunes (callers listen to music instead of ring-ring) at $1.49/month, and downloaded 5 ring tones, 2 applications and 5 wallpapers, you would have incurred the following additional charges on T-Mobile:

Charges Cost Amount Used Charges
Minutes (Overage) 0.45 243 109.35
411 Directory Assistance 1.79 5 8.95
Caller Tunes 1.49 1 1.49
Ring Tones 1.99 5 9.95
Applications 2.49 2 4.98
Wallpapers 1.49 3 4.47
       
Total (Overage & Extras)     139.19
Monthly Charges     80
Grand Total     219.19

The monthly bill (minus taxes, regulatory fees and other required charges) for the T-Mobile example above is $80 per month.  If you incurred the noted charges, which isn’t all too difficult if you think about it, then your bill is nearly 3 times its normal amount. Now, think if nearly every person with that carrier did something like that every month.

Cha-ching.

Honestly, what killed the example above is obviously the overage minutes.  However, at nearly $30, the extras I cited are nearly half the normal bill. This is the carrier’s dirty little secret. Overage charges, extra services – charges and fees that you don’t necessarily see when you signed up. 

What’s worse, is that even if you’re really careful, you can STILL run into unexpected charges.

So… obvious question – how do you stop the unexpected charges?  Good question.  Here’s what I’ve figured out.

  1. Read your Bill
    The more you understand it, the easier it will be for you to see the little added extras and gotchas that can creep in when you aren’t careful. Understand what the taxes come out to. Understand what regulatory (and other required) fees you’re obligated to pay.  These aren’t part of your variable bill.  They’re usually constant.
  2. Find the Right Data Plan
    Since the iPhone 3G, all smartphones now require a data plan. If you get ANY e-mail on your device at all…If you surf the web even a little bit, AT&T’s 200MB plan is NOT what you want. You’re going to get hit with an overage charge, and then your bill grows. Smartphones are more about data than calls. Get the right data plan on your carrier for your data needs and you’ll save money and headaches.
  3. Find the Right Voice Plan
    If you talk on your phone at all (and I don’t know many who have a smartphone and don’t use it for calls…) then you need to take some time and really think about how you’re going to use its voice features too. If you plan to ditch your land line in favor of your cell phone, sticking to the 450 minute/500 minute plan may not be for you.  At $0.45 cents per minute over the allowance, 243 extra minutes cost $109.35, at least as much as minimum monthly charge for the plan WITH data and messaging, and then some. Get the right voice plan for your needs and then use those minutes but don’t go over. If you’re on AT&T and have roll-over minutes, then you’re ok, but you need to find some time to use those too… You DID pay for them.
  4. Enough with the Downloads Already
    All smartphones come with a USB cable and the ability to connect to your PC or Mac.  If you want ring tones, make your own.  You can rip your CD’s and use tools like Audacity to cut the tracks into the segments you want for your ringtones. I do it all the time.

    Wallpapers can be found on the internet, many for free, and you can use the free tools that came with your PC to edit them and make them the right size for your phone’s screen.

    The iTunes App Store, the Android Market and all the other application stores have TONS of free applications.  The only thing you need to be careful of is the quality of the app. Don’t use crappy apps.  Hunt around, try some, uninstall those you don’t like or want and keep the ones you do.  Free is good.

    Caller Tunes…really?  REALLY?  Look, ring-ring has been good for more than 100 years.  I’m not gonna die listening to ring-ring. I don’t need to hear the latest tune from <pick your favorite artist> while I wait for you to pick up or get tossed into your voice mail. I’ll live… really.

  5. Directory Assistance
    When you’re driving and have a hands free kit, and really need a number, directory assistance can be a big help. If, however, you can pull over; or have another person in the car, most smartphones and their location services can find businesses around you.  In that case, Google Maps (available on most smartphone platforms) can do the trick. It can find what you’re looking for and give you the phone number, address and even directions to the destination… AND guess what..? Its free.  Please stop with the 411 calls… you’re killing me.

So, what have we learned?  Let’s briefly review –

  • Managing your bill means understanding it and what is on it. You’re going to get hit with things you weren’t expecting if you don’t watch out.
  • Wireless Carriers don’t make a lot of money on voice or data plans.  They make their money on all of the overage fees, service fees and downloads you charge to your account. Make sure you get the right plans for your needs and stop with the added extras if you really need to pinch pennies. You can make your own extras and transfer them your device very easily.
  • Smartphone Total Cost of Ownership is more than just the cost of the device. You have to factor in the costs of the data service, messaging service, and voice service and all of the associated charges and fees.

Being connected is great; but in this economy, protecting your checking account is much, much better.

More in Featured, Views | 1 Comment
Review: Samsung Intercept From Sprint

IMG_3268

To say that Android has invaded and, frankly conquered, Sprint would be an understatement of epic proportions.  It seems like every other day, the giant yellow carrier announces another Android based phone.  Not long ago, we had an opportunity to check out their new flagship, the Android 2.1 based EVO, which was also Sprint’s first 4G phone.  Today, we will be looking at Samsung’s apparent response to the EVO, the Intercept, which was recently released on Sprint’s network.  Although it is missing the 4G connectivity, the Samsung Intercept appears to be a worthy addition to Sprint’s growing line of Android phones.  Let’s take a closer look.

IMG_3266

What’s In the Box: There once was a time when device manufacturers gave us something to talk about and show you when we looked in the box.  Sadly, it appears that those times have now passed.  No longer do we find even the most rudimentary cases or screen protectors in the box, which I find to be extremely disappointing.  Once you get passed the device itself and the usual manuals, all you will find here is the sync/charge cable and AC adaptor.  Even as these devices are becoming more powerful (and more expensive) manufacturers are including fewer accessories in the package.  While the long ago loss of the sync cradle could be written off as a luxury, I find it to be extremely troubling that necessary forms of protection, like screen protectors and cases are not even being included with these devices.

IMG_3281

Hardware: OK, now that we have the device out of the box, let’s go ahead and take a look at the hardware.  The device itself is a bit thicker than many of the devices I have used lately.  This thickness is attributable to the slide out keyboard.  I have to say that the slide out keyboard feels very much three years ago to me.  In this day and age of the HTC EVO and iPhone 4, with their impressive on screen keyboards, or the numerous device with front facing keyboards like Blackberries, and even the Palm Pixi; the idea of switching the view from portrait to landscape, and sliding the hardware feels like an idea which has grown a bit anachronistic.  I would not be surprised at all to see this sliding keyboards phased out entirely fairly soon as on-screen options continue to improve. 

That being said, I was rather impressed by the sliding keyboard on this device.  It is a nice wide keyboard with large buttons.  In fact, I found the spacing to be almost a bit too wide, but that is probably because my thumbs are so used to being cramped on small, tight keyboards.  This one is a real treat to use, and very easy for a hunt and peck typist like me to use.

Moving around the phone, I must admit that I was quite impressed by the layout and design of this phone.  When I reviewed the Samsung Moment, their previous Android-based phone on Sprint, I was critical of the clutter of buttons and controls, which seemed to have overlapping functions.  Right off the bat, the Intercept offers a much cleaner look.

IMG_3274

The top of the device has nothing except the micro-USB port which you will use for syncing (for those of you who still connect to a computer to sync) and charging the device.  This seemed an odd placement to me, but that could just be because most manufacturers have not placed the sync/charge port on top like this.  Otherwise, it seemed to work just fine.

IMG_3285

The right side of the device has a hard button for the camera, which is a nice addition.  On devices which do not have this button, I frequently find myself fumbling through the on-screen interface in order to activate the camera, only to have the picture taking opportunity pass.  Above that is the standard 3.5mm headphone jack.  This is nice, but again the placement struck me as odd.  When you have the device in your pocket, it is much more convenient to have the headphone cable connection coming out of the top or bottom of the device, rather than sticking off the side.

IMG_3276

The left side of the device has the volume rocker, which I absolutely love.  Having hardware buttons to control the volume while you are listening to music or even talking on the phone is extremely convenient.  I was disappointed when device manufacturers started removing these buttons, and I have been thrilled by their return.  Beneath that is the microSD card slot.  In this case, Samsung really pleased me with the placement.  I have used too many devices which tuck the microSD card behind or around the battery, meaning you have to remove the back of the device and often pop out the battery in order to swap cards.  Putting it on the side like this makes the card extremely accessible, and means that you can store media or files on multiple cards, and easily swap them whenever it is necessary.

IMG_3300

There is nothing really to see on the bottom, so let’s go ahead and jump over to the back, where you will find the 3.2 megapixel camera.  we will talk more about that later.  A small slot on the bottom of the back panel allows you to pop it open, revealing the 1500 mAh battery inside.

IMG_3277

The most improved area for me was the front panel, which has been significantly minimized and streamlined.  Of course, the bulk of it is taken up by the nicely proportioned 3.0 inch touchscreen.  While this screen is not as large as that of the HTC EVO, I did find it was better proportioned for every day use.  As you may recall, I found the EVO to be a bit too wide for my normal usage patterns due to its enormous screen.  The Intercept has a more modest screen, but that enables the phone to stay within the framework of what you would expect from a one handed device.  All of that being said, I did find the screen to be crisp and vibrant.  It worked extremely well for this device.

IMG_3280

Beneath the screen are four touch panel buttons: Menu, Home, Back, and Search.  These are pretty much the same buttons that you will find on many Android devices.  Though it was a bit disconcerting not to have any tactile feedback when you press these buttons.  I also found that these buttons were not always as responsive as I would have liked.  Sometimes i would push them repeatedly before receiving a response.  Additionally, there are two large buttons for the phone controls, and a touch pad D-controller which I virtually ignored.  I have just not found D-pads like this to work well with the Android interface.

Overall, despite a few oddly placed connections, I found this to be the best designed phone of any I have used from Samsung.  Specifically, it offered a significant improvement over the cluttered design of its Sprint predecessor, the Moment.

IMG_3291

Interface and Operating System: The interface on the Samsung Intercept is really the no frills version of Android 2.1.  It was interesting, after using the HTC version with its Sense UI, to test this version.  It really made me realize how much of what I liked about Android was actually layered on top by HTC.

IMG_3294

For starters, instead  of seven pages on the home screen, the Intercept only utilizes three pages.  Additionally, although you can still add widgets to the home screen pages, many of my favorite widgets were actually part of HTC’s Sense UI, not the Android OS itself.  This means there is a fairly limited number of widgets available.  Finally, although I believed the live wallpapers were part of Android, I did not find an option to utilize them on the Intercept. 

Otherwise, this is a standard implementation of Android 2.1, which has been discussed pretty extensively here and on a myriad of other sites, so I will not bore you by repeating my thoughts on this operating system.  Just my overall impression, which remains the same as my first encounter with Android.  This is a lot like what Windows Mobile could have and should have become, but it is still much more complicated to use that Palm’s WebOS or apple’s iPhone interface.

IMG_3308

Communications: Let’s get into the heart of this phone, as in the parts that make it an actual phone.  Go ahead and push the phone button on the face of the device.  This is the one which is normally green.  This will take you to a tabbed interface where you can switch between the dialer keypad, call log, and favorite contacts, or jump over to the full contacts list.   There was really nothing special to see here.  The Keypad was functional, although not particularly slick or nice to look at. 

IMG_3309

While we are talking about the keypad, let’s go ahead and mention phone calls.  I found the dialing keypad to be extremely responsive.  As you dial, the keypad will scan the phone will scan your contacts and pull up any suggestions which match the numbers and letters you dial.  When you are in a phone call, the device will bring up an in-call menu with all of the controls you need, including speakerphone, mute, and bluetooth.  On the main part of the screen, you will see the caller id section with the name and photo of the contact.  Use the dialpad toggle to replace this with a keypad, which can be used to navigate through any in-call menus.  Of course, the big red button the end there is the all important end call button.  Perfect for hanging up on people.

Call quality was really exceptional.  I found the sound to be crisp and clear, making it easy to hear or be heard.  This is a critical part of any PHONE, and I have used far too many devices which simply ignore or treat this piece as an afterthought.  I was pleased to find that Samsung did not ignore the basics with this one.

IMG_3305

Although the contacts button looks like a fourth tab on this main screen, it is actually a window to your full contacts list.  From here, in addition to your full contacts list, you can flip through the tabs to view any groups you may have created, history list, or activities. 

IMG_3307

This activities tab is fantastic.  It ties into your social networks and gives you all of the latest updates from your contacts on Facebook, Twitter, and MySpace.  I am really impressed by how easy this made it to keep up with your social networks.  My only problem was that this was buried as a tab under the contacts app.  This feature really could have easily stood out as its own app, and it was really too bad that Samsung did not allow it to do so.

IMG_3319 IMG_3311

Next to actually talking on the phone, written communications are becoming an increasingly important part of mobile devices.   In fact, I will admit that I tend to use my mobile devices far more for email and texting than talking these days. 

I have always been impressed by email on Android based phones.  In addition to the Outlook style email app (above, right), you will also get the Gmail mobile app (left) (as you would imagine, a slew of Google apps are available in the app market).  Both options worked great and give you quick and easy access to your email. 

IMG_3323

Text messaging did not work quite as well for me.  The messaging app is really a somewhat blase interface, which looks far too minimalistic when compared with the texting interfaces on other devices.  Fortunately, there are plenty of alternatives in the app market (many of which work great and are free). 

Additionally, you will also find the Google Talk app, which allows you to engage in instant communications with any of your Gmail/Google contacts.  I was disappointed that there was not a more universal app.  The Talk app only allows you to tie into your Gmail account.  There is no opportunity to utilize it with a Google domain or other service.  That being said, for what it was, a Google Talk client, it worked extremely well.

I was really pleasantly surprised by how well this phone worked as a communication device.  Phone calls were crystal clear, and the in-call menus placed all of the critical functions right on the screen where you could access them with ease.  Likewise, written communication was also easy to use, with your Google contacts syncing right into your phone contact list and all of the Google apps.  I was disappointed by the plain interface of the messaging app, but that is easily fixed through the app market alternatives.

IMG_3336

Calendar: Aside from using the phone as, well a phone (or other communication tool), the most important part of any device for me is the calendar.   I have to say, though, that I was not terribly impressed by the calendar functions on this one.  First and foremost, there is no widget for the calendar.  I was truly disappointed by the lack of a widget, because I am the kind of user who likes to have my schedule beating me over the head.

Let’s go ahead and get into the calendar itself.  As you would expect, there are four viewing modes: month, week, day, and list.  Starting with the month view, I just thought the whole thing felt a bit too cramped.  The main part of the display is a full month calendar.  You can scroll from one month to the next using the arrows on top.  In each calendar box, the lower right corner will show whether there are any items or activities scheduled for the day.  If there are any items scheduled that day, they will be listed under the calendar portion of the screen.  This just felt cluttered and confusing to me.  It requires you to divide your attention between two portions of the screen, and is just not convenient to utilize easily.

IMG_3337

Sadly, week view, which is generally my preferred calendar view, really did not far much better.  Here, the entire week will be displayed at once.  Oddly, there were no lines dividing one day from the next, though there were lines showing the times of day.  So, almost a grid view, but not quite.  The grid will be colored in the appropriate space if you have something scheduled at that time.  These colored blocks were not consistently labeled or colored.   This means all you are going to see if a bunch of random colors with almost no context or information.  Tap any block to open the  individual agenda item.

IMG_3338

Day view fared a bit better, showing an hour by hour view of your day, with information about each event in the appropriate spaces.  Full day events appear on top of the screen.  Finally, list view will show a running list of all of your calendar events and agenda items.  Inexplicably, on this screen, the background switched from white to black.  I really did not understand this random change in the background color, especially since it is considerably easier to read these items against a white screen than black.

Overall, I was simply underwhelmed by the calendar application on this one.  I have been reviewing calendar and scheduling apps on pretty much every mobile operating system since Windows Mobile 2003, and this one hardly held a candle even to the most rudimentary variations.  Mostly, it felt like something which was slapped together just to be able to say that a calendar had been included.

 IMG_3325

Other included Software:  In addition to the sub-par calendar, let’s take a look at some of the other apps available on the Intercept.  But really, there is not a lot in there.  I know a number of people who complain about what is affectionately known as “bloatware."  Bloatware refers to the unwanted apps which come preloaded on a mobile device or computer…and you will not find much of it here.

Of course, there is the standard mix of Sprint apps.  You will get Sprint Zone, which brings you all of the latest news from Sprint (hey, I did not say we were completely free of bloatware).  Additionally, there is Sprint Nascar, Sprint Football, and Sprint TV.   Not a bad mix, though I was surprised not to find Sprint Navigator (powered by Telenav) in there at all.  In fact, the only mapping app to be found at all was Google Maps, which really shocked me.

In addition, you will find the Amazon MP3 app, which is a fantastic app, allowing you to find digital music and purchase it directly from Amazon.   Along those lines, there is also the now standard YouTube app.  Hey, you cannot get Flash on your phone (yet) so you will need this if you want to watch any media on the popular video sharing site.  Additionally, you will find Where, which is a location-based app, which helps you locate restaurants, businesses, and other services in your area.

Finally, you will find ThinkOffice for Android.  This is a MS Office compatible suite, which allows you to create, edit, or view documents, spreadsheets, and presentations.  In addition, you can sync your ThinkOffice docs with Word, Excel, or Powerpoint on your computer.  If you have an online account with Thinkoffice.com, you can also access your cloud-stored documents from your mobile device.  I have to be honest and say that I rarely read, edit, or create documents like these from my phone.  I have always found the screen and/or keyboard to be far too small for these functions to be effective.  That being said, I know many of you disagree.  For those of you who do like to access your documents from your phone, this is an extremely well rounded and easy to use solution.

I have to admit that I was surprised by the tiny number of apps which came preloaded on this device.  That being said, there is always the Android Market, which gives you access to hundreds of apps for this Android-based phone.

  IMG_3301

Camera: I really liked the camera on this phone…which is something I do not say often in reference to cell phone cameras.  It was not so much the quality of the pictures which impressed me, but the ease of use.  Often, in my experience, these cameras can be extremely inaccessible, with options and menus hidden all over the place. 

First, the camera is easy to find.  From pretty much anywhere, no matter what you are doing, just push and hold the camera button on the side of the device.  That’s it.  I really appreciated a hardware option which allowed me to access the camera without hunting around for a camera app.

The main camera screen is predominantly taken up by the viewfinder screen, which displays exactly what is seen by the lens (obviously).  On the right is the shutter button, which will obviously snap a photo (this will become the record button in video mode).  If you prefer, you can also use that hardware camera button to snap the photo.  I found this felt a little more like actually snapping a picture with a camera. 

Additionally, above the shutter button on the screen, there is a toggle which allows you to switch between photos and video recording.  This was absolutely fantastic, as this is often among the most difficult options to locate on many mobile device cameras.  Finally, at the top is the last image you shot.  Tap it to enter the appropriate gallery of images or videos.

IMG_3303

Tap the menu button to open the advanced camera settings menu from the top of the screen.

1282696579540

I tested both the still photos with the 3.2 megapixel lens, as well as the videos.  As you can see, both worked very well.  I still could not see replacing my regular Canon camera or my DXG video camera with this camera on a regular basis.  In a pinch, though, this one will do just fine.

IMG_3330

Multimedia: Like most phones these days, the Samsung Intercept can handle all of your music and video files.  Let’s go ahead and start by taking a look at how the Intercept handled music.  For starters, the interface was not much to look at.  There are your basic four tabs across the top: artist, album, song, and playlist. 

Obviously, each tab will list your music sorted appropriately (album art appears in the album tab only).  From the artist tab, just select the artist and all of their albums will be displayed.  Select an album and then select the song you wish to hear.  The album tab starts one level down, tap the album you wish to play and the list of songs will be displayed.  Finally, from the song or playlist tabs,simply tap the song to start playing. 

IMG_3333

One thing I thought was pretty cool was that when you select the album you wish to hear, you a blown up image of the album art will be shown in the background.  I thought this was a nice touch. 

You can also use the menu button to play or pause the music, as well as access the shuffle settings.

IMG_3334

The app did a good job of providing you all of the information you will need as the music plays.  This screen displays the album art, along with the artist name, album name, and song title.  The three buttons on the right allow you to toggle the shuffle settings, shuffle the repeat settings, and switch the view to the playlist.  Beneath all that are your play controls.  You will find three buttons here: reverse, forward, and play/pause.  Along with that is the track timer, which shows the elapsed time remaining in the current song.

Additional options found under the menu button allow you to return to the library, add the song to a playlist, or set it as a ringtone.

I have to admit that I ended up much more impressed by this app than I expected.  My first impression was that the app was a bit plain, but what it lacked in luster, it more than compensated with functionality.  The controls are simple, well arranged, and intuitive. 

Of course, the most important part of the music player is…music.  It really does not matter how well the menus work if the music sounds terrible.  I have to say, I was pretty impressed on this front.  I do not typically expect much when I am listening to music on my phone.  But this one held its own quite well.  The sound quality was crisp and clear, and translated extremely well.   It really sounded on par with many of the mid-level portable media players I have tested here at JAMM.  The only problem I had here was that the speaker is located on the back of the phone.  As such, if you are using the internal speaker, and you set the phone down on your desk, the immediate effect is to muffle the sound.  This was disappointing as it practically requires you use an external speaker or headphone.

IMG_3318

In addition to your music, of course, the Intercept can also handle video playback.  Now, I have to admit that I am just not a fan of watching video on a tiny 2 or 3 inch screen.  After all, watching video was one of the primary reasons I purchased the iPad.  So, this is not a feature I would choose to use often.  The other reason I would not use it much is that it is almost impossible to find.  For reasons which I can only partially understand, Android devices do not have a separate video app.   Instead, video is hidden under the gallery app.  Not exactly the the first place I would look.

IMG_3312

Once you find the videos, the Intercept does a nice job of making them accessible, displaying a thumbnail view of each video.  It would have been nice if the title had been displayed, but I still had no trouble finding my videos.  What I did have trouble with was identifying compatible video formats.  Ultimately, some of my Zune formatted videos worked fine, though others did not.  I found this to be quite perplexing.

IMG_3313

Just tap the video you wish to watch to start the playback.  I thought video looked good enough on this screen, to the extent I could see it.  It is not HD, but at that size, it really does not need to be.  Like the music playback screen, the video controls will appear at the bottom of the screen (just tap the screen to reveal them).  

Other than the size of the video on the screen, which could only be changed with a larger screen, I was pretty impressed by the quality of the media on this device.  I do not normally like to use my phone for media because of the small screen and the effect it typically has on the battery.  If I was going to use my phone for media playback, the Intercept made it extremely easy to do so, with intuitive menus and options.  Playback of both video and music was at least on par with a mid-level media player, which is far more than I can say for many phones I have tested in the past.

Conclusion: I have to say that I was much more impressed by this phone that I expected to be.  I have reviewed Samsung phones in the past, and not always been thrilled by what I found.  I really think Samsung has come into its own with this one, correcting many of the flaws with the hardware I have found in the past.  Still, I was disappointed by the interface.  Without the enhancements of HTC’s SenseUI, the Android interface is really pretty bare bones and not particularly intuitive.  At the end of the day, I would not recommend this one as an alternative to the HTC Evo, which features an enormous screen and 4G connectivity.  That being said, if the Evo is too far beyond your price range, the Intercept does appear to be a good entry-level Android device.

The Samsung Intercept is available from www.sprintpcs.com for $99, with a two year service agreement.

Deal of the Day: PlayStation 3 Dual Port Drop-in USB Charging Dock – $3

download ps3 dual port

What better way to keep mobility then a drop-in USB charging dock for the PS3?  This drop in dock is brand new and charges PS3 handsets easily.  If you want one, go bee a buyer a www.onesaleaday.com

Features include:

  • Consolidated 2 port charging
  • Plug and play convenience
  • LED status indicators
  • 1-Year warranty
  • No more tangled wires!

*PS3 Controller Not Included.

Question of the Day: Will You Adopt Windows 7?

jamm_questionofday14

Windows 7 has been out now for nearly a year. With the release of Service Pack 1 coming next year, how many of you are still on Windows XP or older and plan to upgrade to Windows 7?  I have computers that will stay on Windows XP despite the lure of Windows 7.  The reason?  Certain peripherals just won’t do 64-bit and the use of the virtual machine can be limited.  So will you wait?  Or are you ready to pull / have pulled the trigger?

More in JAMM | No Comments »