A little under a year ago my marriage to AT&T ended in divorce.  Their cell phone service was, and I suspect still is, pathetic.  During repeated attempts (read: bang head on wall) to research the issue online and with customer service reps, a common thread started to occur:  to increase the quality of phone signal strength, move yourself and the phone.  In other words, you could almost rephrase that into:  we’re not coming to you so you had better come to us.

Earlier this week, we find Google doing the same thing to Nexus One owners, thanks to a revealing post on their forums.  A customer service rep has gone on record as stating that Google is no longer investigating a problem with the Nexus One and 3G signal quality.  Their final solution?

You guessed it:  MOVE to a different location and try again.

Disappointment is about the only thing that comes to mind regarding this.  Google may have gone the way of telecom giant AT&T with ditching their customers for dollars.  What are your thoughts?  Hit the comments and let us know.

[via: engadget]

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