AT&T Declining Spending on Network Maintenance and Expansion


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Believe it or not, AT&T’s wireless service isn’t what it should be.  You would think that since they are the sole provider of the number one smartphone in the United States, and perhaps all of this planet Earth, that it would be outstanding in coverage and reliability.  You might also think that since so many customers have come to them for that darling called the iPhone, that they would be trying to continually enhance the service those customers received.

Unfortunately, it is quite the contrary.  AT&T’s coverage has always been a bit on the poor side (areas of no coverage, dropped calls, etc.), and since the onset of iPhone users consuming network resources at a rate far exceeding regular phone users, it has become worse.  To make matters worse, Gizmondo is reporting that instead of reinvesting some of those dollars that loyal customers pay in into a more reliable phone experience, they are actually doing the opposite, with a decrease in network maintenance and expansion that started with the initial onset of the iPhone.

All the more reason to be glad that I opted out of my contract with them.  How about you?  What has your experience been like?  If it has been poor, does this make you even a bit more frustrated?  Let us know!

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