Does this fit into the ear like the H780 or does it sit up against the ear with the ear loop holding it in place?

If you want it to fit into the ear you have to use one of the earbuds that come with the headset; if you use the loop the headset will sit up against the ear.

During the loan I used it with the ear loop, and I found it comfortable and clear, even in noisy environment (i.e. in the car on the highway)

Feel free to ask me more

I agree with all of your points. I really like the boom/flip mic and the overall design and appearance. So far, my biggest complaint is that when wearing the ear hook, it hurts the part of my ear where the outside of the speaker sits. This could be just an ear-design thing.

After only a little while, I had to take it off. The rubber ear buds worked better for me. Although they didn’t feel as secure, they seemed stable enough as long I didn’t shake my head vigorously.

BigOldThor,

I am happy you agree

May I ask you if the stability issue is something real (the headset falls) or is ore an impression (you feel like the hedaset could fall)?
Once I had a hooked headset (the first Palm BT Headset) and I was always touching my ear to be sure the device was still there. In the end… I sold it

Cervelli,

I think the stability is mostly just a feeling, although it has fallen out a couple of times with what I felt were minor head movements. Nevertheless, it’s something to which I’m becoming accustomed and I think will be okay.

I also did a little twisting and bending of the original ear hook and am now wearing it with the headset. It seems to feel much better now. I think it was just too tight before, so the hook was pulling the speaker too tightly against my ear folds. After wearing it for a few hours today, I don’t have any pain.

> After wearing it for a few hours today, I don’t have any pain.

Great!!

The H17 is such a big improvement over the H15 flip. I found its sound quality clearer, its noise reduction technology functioning well both sending and receiving. I find it physically comfortable, lighter and easy to wear for long conference calls. I like the reversible ear hook for securely fitting it to either ear, and easily switching from one ear to another.

I do have one complaint: In quiet environments, the lowest volume setting is too loud for me. When I listen to voice mail in the library, people around me look up and tell me they can hear the messages I am receiving. After sending me a replacement which has the same volume properties, Motorola support tells me that all their headsets have the same standard minimum and maximum volumes. Too bad. Otherwise I could use the H17 for all my calling.

I bought the Motorola H17 side view, flip closed and the flip broke in less than six months. I called the Motorola waaranty and they said that the warranty doesn’t cover, because this bluetooth was made to use for a limied amount of time.

Norma,

that’s a shame!
The flip seemed very sturdy to me during the review and I am surprised by Motorola’ answer…

I’ve had my bluetooth for a while and love it but recently the ear hook broke! I need to replace it asap but not certain where to find just the hook — don’t want to replace the whole thing as it’s not too old. Any thoughts?

Just curious about your experiences with the flip to answer. I bought an H17 and really like it so far, but that doesn’t work for me. If I keep the boom closed and a call comes in, flipping the boom open pairs the head set again, but doesn’t answer the call.

I tried calling Motorola support about this and they told me to return the unit for another or send it in for replacement claiming it to be deffective. However, a little forum reading found many Droid users with the same complaint.

Is it possible it’s just the combination of that phone and this headset? When answering calls in this fashion, did it pick the call up quickly for you?

Other than that, loving this unit. Simple to use, great sound both ways.

@Dana

I could suggest to try the other hook included with the headphone, but I think you have already tried. How do they fit?

@MonkeyTime

During the review I used a Palm Centro, and opening the flip was indeed connecting the headphone via bluetooth AND answering the call. Thus, I wouldl call it defective, too.
However, given the forum feedback, the headphone could experience some problems wiith the bluetooth implementation on the Droid, although the bluetooth implementation on the palm Centro wasn’t knownto be that brilliant…

I am very dissapointed i have had one for about three or four months and it just stoped charging so my wife called motorola and they sent a replacement and befor i could send the deffected unit back the replacement unit has stoping working as well i have always depended on and trusted Motorola but its hard to say very positive comments at this time and i think i will try some other brand ? its sad you cant find much worth the money we have to pay for this stuff, but,you know -i dont mind paying for a good product but i am getting tired of blowing my hard earned money on junk .sorry Motorola if you get to read this maby your customer service can bale you out .

@Billly
It’s sad you have this experience to report, and it’s bad many reviews can’t go further than a month to test stress the device.
Sure mid term usage should be addressed as welll in reviews, in order to allow for proper information

I love the device, however, after only a couple months of use, the flip broke on one side. I managed to super glue it back, but then it cracked again. I don’t think the super glue is really the right solution, but without the flip there is no way to turn it on and off. There is no microphone in the end of the boom, but instead it is simply a switch to turn it on and off. If you look closely at the boom you will see that there are two weak points on it. How something like this has not caught the attention of the critics is beyond me. I am not hard on devices, but like many guys, I will put it into my pocket to carry when I am not wearing it on my ear. It is small and compact, but just not rugged enough for more than a few months of opening and closing. Also, I had the ear hook break as well. It is plastic of course and I think the cold weather caused it to be brittle. Anyway, I would have a hard time recommending it unless you are really gentle on things or if you have a lot of super glue. Despite all of this, the programming and the sound quality are “very” nice and it is easy to use. Please Motorola, redesign the weak point!

I have had my device for a little over six months, and today when I went to flip it open, the flip broke on one side. I’d have to agree with the other’s that this is a weak point and the plastic is very brittle. Also agree that the minimum volume setting is still too loud. Otherwise liked it!

I bought this device to pair with my iphone 4. It works fine, however it has a quirkly problem. If you turn off the device, it may not turn on again until plugged into a charger for a split second. It’s as if something resets in it. I replaced it thinking it was defective, however it still did the same thing. I’m open to solutions if anyone finds one, besides the obvious replacing the unit with a different model.

The flip on my H17 broke after about 3 months. Its a shame because other than this poor design, it has work great. But I should have been more warry, moving parts on any portable device should be avoided.

I recommend you stay away from this unit as the plastic in the area of the on/off switch on the flip is not strong enough to last, with good care ours only lasted 5 months. Called Motorola and was told that it’s considered physical damage and not covered. After reading here it’s sad Motorola said just today they are not familiar with any problems with this. Hmmm

I’m on the 3rd H17 headset in less than a year and find the boom very handy and user friendly. After a month of usage the first headset stopped working period. I was impressed in
motorola’s quick response in their warranty and had a second set in a week’s time and 2 weeks later the same malfunction. The boom failed to turn on the set. Motorola send another set and so far so good, however, I will not be surprised if this set stops working soon. Anyone else have a non responsive boom?