Written by BrianM on Monday, June 8, 2009

Pre Complaints Start Rolling


It was bound to happen sooner rather than later.  Now that the public has its hands on the new Palm Pre, let the criticisms fly!

For this particular issue discussed on Gearlog, some users have reported a ‘heat distortion’ at the bottoms of their otherwise beautiful Pre screenery.    We’ll have to let things like this develop to see if there are any real systemic design flaws or manufacturing issues before passing specific judgment.

I can remember a whole flurry of net chatter when the Verizon Touch Pro was released, people who were convinced that their devices were critically wounded from the slight bump on the front bottom panel.  One of the other ‘defects’ that I have encountered ended up being simply part of the design of the default background picture.

Time will tell which of the initial complaints will ultimately hold water.  Of the many reviews that have surfaced, hardware quality does appear to be somewhat of a sticking point.  Stay tuned for further developments.

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Mark
Jul 8, 2009

I purchased 4 palm pre phones last Friday. I am returning all 4 for poor quality, poor recption, etc. Sprint’s service is crappy as usual. I have been with sprint for 12 years and I thought I was use to their crappy service but Sprint has proven me wrong. On one of numerous calls to complain about no reception at my work location, Their follow-up was a message on my voice mail (because I have no recption) stating that they would call back. Then 3 hours later I received another voice message stating that this was their 2nd and final attempt to reach me and if my service issues were still a problem to call sprint customer service. All I can say is buyer be ware, These palm pre phones are not what they are claimed to be. Business owners who purchased the palm pre for internet access to any remote desktop app you will find out that this is not available. Although they claim the pre has windows xp it does not have all capabilities of windows xp. Activex is also not available so viewing IP cameras is not possible. Good luck to all of you who wish to keep your palm pre, you will need all the luck you can get.

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